Returns and refunds

At Misery Dept., we take pride in providing quality products. Please review our refund policy before placing an order.

All Sales Are Final

Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges for change of mind, incorrect sizing, or buyer’s remorse.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at [your email address].

Please include:

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  Your order number
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  Photos of the item
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  A brief description of the issue
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If your claim is approved, we will provide a replacement or another appropriate resolution.

Lost or Stolen Packages

Misery Dept. is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier. If your package is lost in transit, please contact the shipping carrier first. We will do our best to assist you if needed.

Order Changes & Cancellations

Orders cannot be canceled or modified once they have been placed. Please review your order carefully before completing your purchase.

Shipping

Processing times vary depending on product availability. Once your order has shipped, you will receive tracking information via email.

By placing an order with Misery Dept., you acknowledge that you have read and agreed to this Refund Policy.